Reference

See how your 5oo data is handled

Blackjack, Tiger Fury, Football Strike, Spribe Aviator, Bingo and Fishing War all sit behind one 5oo account, and this Privacy Policy explains how the data tied to that…

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5oo See how your 5oo data is handled
CONTACT ROUTES

Reach the right privacy contact

Privacy questions need a clear route, so we separate account help from data-rights requests.

Data email Send privacy requests from the email linked to your 5oo account. Include your username, the request type and a safe reply address so we can verify the account before changing or sharing data.
Live chat handoff Start in chat when your question is urgent, then move to email if documents or detailed account history are involved. We keep the trail together so you do not repeat the same privacy request.
Security report If you see a login, wallet action or profile change you did not make, tell us quickly. We can pause sensitive changes while we check access records and device activity.
ACCOUNT SAFETY

Control data behind your account

Your privacy controls sit alongside account security, not after it. We collect only what is needed to create and protect your account, run transactions, answer support queries and keep the service lawful…

Account data collected

We collect details you give us, such as name, contact data, login credentials and account settings. We may also record device, IP and session data when you access the lobby or wallet.

Payment context

UPI, Paytm, PhonePe and Google Pay activity can create reference numbers, timestamps and verification results. We use those records to match deposits or withdrawals, answer disputes and detect unusual wallet activity.

Cookie settings

Cookies help keep you signed in, remember language choices and measure how pages perform. You can change browser settings, but some account and security features may not work without essential cookies.

Security checks

We use verification steps, device signals and activity logs to protect account access. If a request looks unusual, we may ask for extra checks before changing contact details or releasing private data.

Retention periods

Different records have different retention periods. Chat logs, payment references and verification files may be kept while needed for legal duties, dispute handling, fraud prevention or accounting, then deleted or anonymised.

Correction requests

You can ask us to correct inaccurate account details or update contact data. For removal requests, we assess legal duties first and then tell you what can be erased or restricted.

Get clear privacy answers before joining

These answers explain how the Privacy Policy applies when you create an account, use payments, open games or contact us from India. They are written for everyday account decisions, not legal jargon. If your request involves sensitive data or a dispute, contact us from your account email so we can protect the account before replying and route the privacy request correctly.

It covers details you provide, account activity, device data, cookie data, support messages and payment references. It also explains why we collect them, how long we may keep them and when sharing may happen.

Payment references help us match UPI, Paytm, PhonePe and Google Pay requests to your wallet. They also help us investigate failed transfers, confirm withdrawals and detect activity that does not fit your account pattern.

Yes. Send the correction request from your account email and include the detail that is wrong. We may ask for proof before changing identity, contact or payment-linked records.

Cookies help maintain your session, remember choices and measure page use. Some cookies are essential for account security. You can adjust browser controls, although parts of the account area may not work as intended.

Access is limited to staff and vendors who need it for account, payment, security or support tasks. Vendors must follow written terms and cannot use your data for their own unrelated purposes.

We keep records only for the period linked to their purpose, such as account operation, payment checks, dispute handling, fraud prevention, accounting or legal duties. After that, data is removed, anonymised or reduced.

Some privacy rights, account access and eligibility depend on local law and are available where local law permits. If a region rule affects your request, we will explain the reason in our reply.

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