Reference

Your 5oo Terms in plain English

The Terms & Conditions explain how your 5oo account works across Blackjack, Tiger Fury, Football Strike, Spribe Aviator, Bingo, Fishing War, the wallet, and support contact before you…

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5oo Your 5oo Terms in plain English
CONTACT ROUTES

Get help on your Terms

If any clause is unclear, contact us before you deposit, accept an offer, or request a withdrawal.

Account help desk Use the help option inside your account for questions about eligibility, login access, verification, wallet holds, or account closure under the Terms & Conditions. We can only discuss account details after basic checks.
Email records Send term-related questions to [email protected] when you need a written reply. Include your account email, payment reference, date, and the clause you want clarified so our team can answer clearly.
Payment query path For UPI, Paytm, PhonePe, or Google Pay issues, share the transaction ID and bank time stamp. The Terms & Conditions explain when we may request proof before wallet credit or withdrawal processing.
POLICY CARE

How we handle terms records

We apply the Terms & Conditions through account checks, payment records, device security, cookies, and support logs.

Data tied to terms

Your account name, contact details, login records, wallet activity, and support messages may be used to apply the Terms & Conditions, check account ownership, settle disputes, and process lawful requests.

Cookie use

Cookies help us remember session status, language choice, device signals, and security checks. The Terms & Conditions allow these tools where needed for account access, fraud screening, and service stability.

Security checks

We may check device patterns, login changes, repeated failed access, and unusual wallet activity. These checks support the account rules and can delay actions until we confirm that the request is yours.

Record retention

We retain account and payment records for legal, tax, security, and dispute requirements. When a record is no longer needed for those reasons, we place it in deletion or anonymisation workflows.

Correction requests

If your name, contact detail, or payment reference is wrong, ask us to correct it. We may request proof before making changes because the Terms & Conditions require accurate account records.

Policy contact

For questions about how the Terms & Conditions affect your data, write to [email protected]. Use a clear subject line and include the account detail needed to locate your request.

Your Terms & Conditions questions

This FAQ explains how the Terms & Conditions apply to your account, wallet, game rounds, eligibility, data, and contact rights. It is written for India account flow, including UPI, Paytm, PhonePe, and Google Pay references. If your question depends on local law or account history, contact support before taking the next step.

They cover account creation, eligibility, login access, wallet activity, game rounds, offer use, withdrawals, verification, account closure, and support contact. They also explain when access depends on local law and where local law permits.

Yes. The Terms & Conditions apply when you create or use an account, even before a deposit. They explain what details must be accurate, what conduct is not allowed, and how access may be checked.

Payment clauses explain how transaction records, account names, reference IDs, and verification requests may be used. If a UPI, Paytm, PhonePe, or Google Pay transfer needs checking, we may ask for proof.

Yes, terms may change when rules, product flows, security needs, or payment processes change. When you keep using the account after an update, the updated terms may apply to later account activity.

Incorrect details can delay verification, wallet credit, withdrawal processing, or account access. Ask support to correct the record, and be ready to share proof that links the account and payment details to you.

Yes. The Terms & Conditions apply to game access, round settlement, technical errors, interrupted sessions, and dispute checks for titles such as Blackjack, Tiger Fury, Football Strike, Spribe Aviator, Bingo, and Fishing War.

Contact support with your account email or mobile number, date, transaction ID if payment is involved, and the clause you want checked. We will match your request with records linked to your account.